Contributions and challenges of learning in microlearning in a social institution in Porto Velho – Rondônia

Abstract

Nowadays, companies that invest in corporate education are adopting strategies that value the human and intellectual growth of each employee, aiming for changes in organizational culture and training. With the Coronavirus Pandemic, companies have chosen technological solutions to continue the training of their employees. At Sesc Rondônia, in particular, strategies have been adopted that favor the use of different languages, including visual, symbolic, and graphic, in learning, mediated by technology. Among them, the microlearning technique stands out as a dynamic, easily accessible, and differentiated learning proposal for discussing specific topics that involve applied knowledge experiences, combined with the company's strategies and objectives. This article aims to discuss the contributions and challenges of learning in microlearning adopted in corporate education at Sesc Rondônia. It is part of broader research with a qualitative and quantitative approach on the subject. The results of a questionnaire with 27 participants were analyzed to assess the level of agreement/disagreement regarding their experiences during the strategic planning course, which was entirely conducted in remote format and in the microlearning modality in the pandemic period. The results show positive aspects such as flexibility of schedules and resources, however, negative points such as lack of interaction between participants and dispersion between one activity and another should be considered.