Usability and accessibility: usability heuristics in projects for people with disabilities
DOI:
https://doi.org/10.5433/2236-2207.2019v10n1p9Keywords:
Usability, Heuristics, Guidelines, AccessibilityAbstract
The aim of this research is to analyze the use of usability heuristics in projects for people with disabilities, investigating the existence of specific heuristics for this purpose. A bibliographic review showed the importance of the coordination between usability heuristics and accessibility guidelines - which few results succeeded to meet. Future studies could help expanding the research and enable the development of usability heuristics for accessible projects.Downloads
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References
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ALI, Saqib; ALBALUSHI, Taiseera; ALBADI, Ali. Guidelines and deployment of accessibility-aware framework approach. International Journal of Web Information Systems, [S. l.], v. 13, n. 2, p. 114-139, 2017.
ALVAREZ, Jhon Fernando Sánchez; JARAMILLO, Carlos Mario Zapata; BUILES, Jovani Alberto Jiménez. Evaluación heurística de la usabilidad de software para facilitar el uso del computador a personas en situación de discapacidad motriz. Revista EIA, Las Palmas, v. 14, n. 27, p. 63, 2017.
ANSARI, Rabab Fatima; BAQAR, Afifa; HASSAN, Hamna; SAEED, Fareeha. Heuristic, accessibility and usability evaluations of Pakistan’s e-government websites. Electronic Government, an International Journal, Pensacola, v. 12, n. 1, p. 66, 2016.
CONSTANTINE, Larry L.; LOCKWOOD, Lucy A. D. Software for use: a practical guide to the models and methods of usage-centered design. New York: Addison-Wesley Publishing, 1999.
CYBIS, Walter; BETIOL, Adriana Holtz; FAUST, Richard. Ergonomia e usabilidade: conhecimentos, métodos e aplicações. 3. ed. São Paulo: Novatec, 2015.
HARNISS, Mark; AMTMANN, Dagmar; COOK, Debbie; JOHNSON, Kurt. Considerations for developing interfaces for collecting patient-reported outcomes that allow the inclusion of individuals with disabilities. Medical Care, Philadelphia, v. 45, n. 5, suppl. 1, p. S48–S54, 2007.
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LEPORINI, Barbara; PATERNÒ, Fabio. Criteria for usability of accessible web sites. In: CARBONEL, Nöelle; STEPHANIDIS, Constantine. (Eds.). Universal access: theorical perspectives, practice and experience. Heidelberg, BW: Springer, 2003. p. 43-55.
MI, Na; CAVUOTO, Lora A.; BENSON, Kenneth; SMITH-JACKSON, Tonya; NUSSBAUM, Maury A. A heuristic checklist for an accessible smartphone interface design. Universal Access in the Information Society, London, v. 13, n. 4, p. 351–365, 2014.
NIELSEN, Jakob. Usability engineering. San Francisco: Morgan Kaufman, 1994. NORMAN, Don. The design of everyday things. New York, NY: Basic Books, 2013.
PICKING, Rich; GROUT, Vic; MCGINN, John; CRISP, Jodi; GROUT, Helen. Simplicity, consistency, universality, flexibility and familiarity. IntSAernational Journal of Ambient Computing and Intelligence, [S. l.], v. 2, n. 3, p. 40-49, 2010.
RUBIN, Jeff; CHISNELL, Dana. Handbook of usability testing: how to plan, design, and conduct effective tests. 2. ed. Indianapolis: Wiley Publishing, Inc., 2008.
SCHMUTZ, Sven; SONDEREGGER, Andreas; SAUER, Juergen. Implementing recommendations from web accessibility guidelines: a comparative study of nondisabled users and users with visual impairments. Human Factors: the journal of the human factors and ergonomics society, New York, v. 59, n. 6, p. 956-972, 2017.
SHNEIDERMAN, B. Designing the user interface: strategies for effective human-computer interaction. 2. ed. MA: Co., Addison-Wesley Publ., 1999.
SHNEIDERMAN, Ben; PLAISANT, Catherine. Designing the user interface: strategies for effective human-computer interaction. 4. ed. Boston: Pearson Education, Inc., 2005. v. 215.
STEWART, Ron; NARENDRA, Vivek. Accessibility and usability of online library databases. Library Hi Tech, Ann Arbor, v. 23, n. 2, p. 265-286, 2005.
YADRICH, Donna Macan; FITZGERALD, Sharon A.; WERKOWITCH, Marilyn; SMITH, Carol E. Creating patient and family education web sites: assuring accessibility and usability standards. CIN: computers informatics nursing, Hagerstown, v. 30, n. 1, p. 46-54, 2012.
ALI, Saqib; ALBALUSHI, Taiseera; ALBADI, Ali. Guidelines and deployment of accessibility-aware framework approach. International Journal of Web Information Systems, [S. l.], v. 13, n. 2, p. 114-139, 2017.
ALVAREZ, Jhon Fernando Sánchez; JARAMILLO, Carlos Mario Zapata; BUILES, Jovani Alberto Jiménez. Evaluación heurística de la usabilidad de software para facilitar el uso del computador a personas en situación de discapacidad motriz. Revista EIA, Las Palmas, v. 14, n. 27, p. 63, 2017.
ANSARI, Rabab Fatima; BAQAR, Afifa; HASSAN, Hamna; SAEED, Fareeha. Heuristic, accessibility and usability evaluations of Pakistan’s e-government websites. Electronic Government, an International Journal, Pensacola, v. 12, n. 1, p. 66, 2016.
CONSTANTINE, Larry L.; LOCKWOOD, Lucy A. D. Software for use: a practical guide to the models and methods of usage-centered design. New York: Addison-Wesley Publishing, 1999.
CYBIS, Walter; BETIOL, Adriana Holtz; FAUST, Richard. Ergonomia e usabilidade: conhecimentos, métodos e aplicações. 3. ed. São Paulo: Novatec, 2015.
HARNISS, Mark; AMTMANN, Dagmar; COOK, Debbie; JOHNSON, Kurt. Considerations for developing interfaces for collecting patient-reported outcomes that allow the inclusion of individuals with disabilities. Medical Care, Philadelphia, v. 45, n. 5, suppl. 1, p. S48–S54, 2007.
KING, Bridgett A. King; YOUNGBLOOD, Norman E. E-government in Alabama: an analysis of county voting and election website content, usability, accessibility, and mobile readiness. Government Information Quarterly, Krems, v. 33, n. 4, p. 715-726, 2016.
LEPORINI, Barbara; PATERNÒ, Fabio. Criteria for usability of accessible web sites. In: CARBONEL, Nöelle; STEPHANIDIS, Constantine. (Eds.). Universal access: theorical perspectives, practice and experience. Heidelberg, BW: Springer, 2003. p. 43-55.
MI, Na; CAVUOTO, Lora A.; BENSON, Kenneth; SMITH-JACKSON, Tonya; NUSSBAUM, Maury A. A heuristic checklist for an accessible smartphone interface design. Universal Access in the Information Society, London, v. 13, n. 4, p. 351–365, 2014.
NIELSEN, Jakob. Usability engineering. San Francisco: Morgan Kaufman, 1994. NORMAN, Don. The design of everyday things. New York, NY: Basic Books, 2013.
PICKING, Rich; GROUT, Vic; MCGINN, John; CRISP, Jodi; GROUT, Helen. Simplicity, consistency, universality, flexibility and familiarity. IntSAernational Journal of Ambient Computing and Intelligence, [S. l.], v. 2, n. 3, p. 40-49, 2010.
RUBIN, Jeff; CHISNELL, Dana. Handbook of usability testing: how to plan, design, and conduct effective tests. 2. ed. Indianapolis: Wiley Publishing, Inc., 2008.
SCHMUTZ, Sven; SONDEREGGER, Andreas; SAUER, Juergen. Implementing recommendations from web accessibility guidelines: a comparative study of nondisabled users and users with visual impairments. Human Factors: the journal of the human factors and ergonomics society, New York, v. 59, n. 6, p. 956-972, 2017.
SHNEIDERMAN, B. Designing the user interface: strategies for effective human-computer interaction. 2. ed. MA: Co., Addison-Wesley Publ., 1999.
SHNEIDERMAN, Ben; PLAISANT, Catherine. Designing the user interface: strategies for effective human-computer interaction. 4. ed. Boston: Pearson Education, Inc., 2005. v. 215.
STEWART, Ron; NARENDRA, Vivek. Accessibility and usability of online library databases. Library Hi Tech, Ann Arbor, v. 23, n. 2, p. 265-286, 2005.
YADRICH, Donna Macan; FITZGERALD, Sharon A.; WERKOWITCH, Marilyn; SMITH, Carol E. Creating patient and family education web sites: assuring accessibility and usability standards. CIN: computers informatics nursing, Hagerstown, v. 30, n. 1, p. 46-54, 2012.
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Published
2019-06-24
How to Cite
Godoy, L. de, Ferreira, M. G. G., & Cinelli, M. J. (2019). Usability and accessibility: usability heuristics in projects for people with disabilities. Projetica, 10(1), 9–24. https://doi.org/10.5433/2236-2207.2019v10n1p9
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Section
Ergonomia e Usabilidade
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