Implicit mediation in the representation of information in the integrated system of heritage, administration and contracts of the Universidade Federal do Pará (SIPAC-UFPA)

Abstract

Objective: analysis of information representation as an instance of implicit mediation within the scope of the Integrated System of Heritage, Administration and Contracts (SIPAC) of the Federal University of Pará (UFPA). Seeking to characterize how the representation and retrieval of information occurs in SIPAC and identify whether the user is configured as an implicit mediator, given the usability of SIPAC.
Methodology: A case study was used, and in collecting information, interviews were carried out with the application of questionnaires with Administrative Technicians from the Institute of Applied Social Sciences of the Federal University of Pará, direct observation regarding the usability of SIPAC and a bibliographic survey were used. using theoretical references on Information Mediation, Implicit Mediation, Representation, Indexing and Information Retrieval, the screens of the SIPAC system are presented, aiming to characterize the search fields.
Results: The results achieved demonstrate that the SIPAC structure presents several possibilities for representing and retrieving information through descriptive fields, which can also be understood as indexers that aim to enable searches, and in which the user also acts as a mediator before of this system, and its role as mediator goes beyond representing or retrieving information, but also making it available and accessible to users.
Conclusions: The organization becomes responsible for the information mediator, in the implicit mediation between technicians and the system, to achieve the purposes it seeks, the Representation and Retrieval of Information accurately, facilitating the search for documents for users.