User experience in search engines knowledge graph and knowledge vault

Authors

DOI:

https://doi.org/10.5433/2317-4390.2017v6n2p35

Keywords:

User Experience, Search engines, Semantic Web, Knowledge Graph, Knowledge Vault

Abstract

Introduction: Search engines are responsible for satisfying the information need and for efficiently and effective retrieving documents in different formats. In this context, the discipline of User Experience becomes fundamental, in the creation of mechanisms that satisfy and contribute to the use of a system. However, there is a need for research that looks at how some Web search engine technologies are influencing User Experience.
Objective: To discuss how current information and communication technologies can influence the User Experience, focusing on the Knowledge Graph and Knowledge Vault search engines, under an Information Science perspective.
Methodology: Qualitative, exploratory and analytical, in which the facets of the User Experience in the context of Knowledge Graph and Knowledge Vault technologies were carried out.
Results: It was related to a table the User Experience with Knowledge Graph and Knowledge Vault using the User Experience facets. Through this table, it was identified that the functionalities inserted in these systems have been contributing in the presentation of the search, which differentiates the user experience in this system when compared to the traditional search.
Conclusion: Through this work it is verified how the search engines are evolving from the perspective of the User Experience, where the main innovations related to the processes and search, have been adhered to the needs pointed out by the main theorists of the User Experience.

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Author Biographies

Caio Saraiva Coneglian, Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP) Marília/SP

Doctoral student in Information Science at UNESP de Marília.

Ana Maria Jensen Ferreira da Costa Ferreira, Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP) Marília/SP

PhD in Information Science from UNESP de Marília

Silvana Drumond Monteiro, Universidade Estadual de Londrina (UEL)

Post-doctorate in Information Science at the Universidade Federal de Minas Gerais. Professor at the Universidade Estadual de Londrina.

Silvana Aparecida Borsetti Gregório Vidotti, Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP) Marília/SP

PhD in Education from the Faculty of Philosophy and Sciences at UNESP. Professor at the Universidade Estadual Paulista (UNESP).

José Eduardo Santarem Segundo, Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP) Marília/SP

Doctor from the Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP) Marília/SP. Professor at the Faculty of Philosophy, Sciences and Letters of Ribeirão Preto, Universidade de São Paulo (USP); Professor of the Post-Graduate Program in Information Science at UNESP/Marília.

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Published

2017-12-15

How to Cite

CONEGLIAN, Caio Saraiva; FERREIRA, Ana Maria Jensen Ferreira da Costa; MONTEIRO, Silvana Drumond; VIDOTTI, Silvana Aparecida Borsetti Gregório; SANTAREM SEGUNDO, José Eduardo. User experience in search engines knowledge graph and knowledge vault. Informação@Profissões, [S. l.], v. 6, n. 2, p. 35–59, 2017. DOI: 10.5433/2317-4390.2017v6n2p35. Disponível em: https://ojs.uel.br/revistas/uel/index.php/infoprof/article/view/33103. Acesso em: 27 nov. 2024.

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