Clinical supervision in the quality of care provided by portuguese nursing teams in medical-surgical inpatient services

Authors

DOI:

https://doi.org/10.5433/anh.2025v7.id49919

Keywords:

Nursing audit, Supervisory nursing, Quality indicators, Health care, Nursing care, Practice patterns nurses

Abstract

Objective: To compare positivity rates and quality care indicators in medical-surgical inpatient services before, during, and after the implementation of clinical supervision of nursing teams in a private healthcare unit in Lisbon, Portugal. Methods: Observational, retrospective study with a quantitative approach and non-random sampling of nursing care quality audit records (n=543) from September 2019 to December 2022. The independent variable was clinical supervision, and the dependent variables were team characteristics and the dimensions of the audit checklist. The research instruments used were the supervisor's record plan and the audit checklist, as well as descriptive and inferential statistical treatments using ANOVA for repeated measures and the non-parametric Kruskal-Wallis test. Results: The results showed that during the implementation phase of supervision in the surgical service, the average scores increased from 4.06 to 4.43 and then decreased to 4.27, maintaining the desired quality indicator. In the medical service, the average scores increased from 3.82 to 3.97 during implementation and, after implementation, to 4.17, with na increase in the average indicator from adequate quality to desired quality. Conclusion: The supervision of the teams raises the positivity rates and the indicators of the quality of practices in compliance with compliances with a direct impact on the patient.

Downloads

Download data is not yet available.

Author Biographies

Mafalda Sérgio, José de Mello Group

Nurse, PhDSt, MSc. José Mello Health, CUF Academic Center, Lisbon, Lisbon, Portugal.

António Carvalho, Escola Superior de Enfermagem do Porto

Nurse, PhD, MSc, RN. Porto School of Nursing/CINTESIS@RISE. Porto. Portugal.

Cristina Pinto, Escola Superior de Enfermagem do Porto

Nurse, PhD, MSc, RN. Porto School of Nursing/CINTESIS@RISE. Porto. Portugal.

References

1. Melendez-Mogollon I, Macías-Maroto M, Álvarez-González A. Cultura de seguridad del paciente en la formación de enfermería. Rev Cub Enferm [Internet]. 2020 [cited 2023 May 15];36(2). Available from: https://revenfermeria.sld.cu/index.php/enf/article/view/3239

2. Chirelli MQ, Sordi MRL. Critical thinking in nursing training: evaluation in the area of competence Education in Health. Rev Bras Enferm. 2021;74(suppl 5):e20200979. doi: 10.1590/0034-7167-2020-0979 DOI: https://doi.org/10.1590/0034-7167-2020-0979

3. Nishio EK, Cardoso MLAP, Salvador ME, D'Innocenzo M. Evaluation of Nursing Service Management Model applied in hospitals managed by social health organization. Rev Bras Enferm. 2021; 74(Suppl 5):e20200876. doi:10.1590/0034-7167-2020-0876 DOI: https://doi.org/10.1590/0034-7167-2020-0876

4. Nuritasari RT, Rofiqi E, Fibriola TN, Ardiansyah RT. The Effect of Clinical Supervision on Nurse Performance. J Ners [Internet]. 2020 Jan. 3 [cited 2022 Dec 29]; 14(3):161-4. Available from: https://e-journal.unair.ac.id/JNERS/article/view/16956 DOI: https://doi.org/10.20473/jn.v14i3.16956

5. Stacey G, Cook G, Aubeeluck A, Stranks B, Long L, Krepa M, et al. The implementation of resilience based clinical supervision to support transition to practice in newly qualified healthcare professionals. Nurse Educ Today. 2020;94:104564. doi: 10.1016/j.nedt.2020.104564 DOI: https://doi.org/10.1016/j.nedt.2020.104564

6. Matos EP, Almeida DB, Freitas KS, Silva SSB. Construction and validation of indicators for patient safety in intrahospital transport. Rev Gaúcha Enferm. 2021;42:e20200442. doi: 10.1590/1983-1447.2021.20200442 DOI: https://doi.org/10.1590/1983-1447.2021.20200442

7. Nakahara-Melo M, Conceição AP, Cruz DALM, Püschel VAA. Transitional care from the hospital to the home in heart failure: implementation of best practices. Rev Bras Enferm. 2022;75(1):e20210123. doi: 10.1590/0034-7167-2021-0123 DOI: https://doi.org/10.1590/0034-7167-2021-0123

8. Vigna CP, Ruiz PBO, Lima AFC. Disallowance analysis through the audit of accounts performed by nurses: an integrative review. Rev Bras Enferm. 2020; 73(Suppl 5):e20190826. doi: 10.1590/0034-7167-2019-0826 DOI: https://doi.org/10.1590/0034-7167-2019-0826

9. Ramukumba MM, El Amouri S. Nurses' perspectives of the nursing documentation audit process. Health SA. 2019;24:1121. doi: 10.4102/hsag.v24i0.1121 DOI: https://doi.org/10.4102/hsag.v24i0.1121

10. León-Román C, Cairo-Soler C. Propuesta de estándares y elemento medibles para conformar auditorías concurrentes de enfermería en el contexto hospitalario. Rev Cuba Enferm [Internet]. 2020 [cited 2022 Dec 31];36(3). Available from: https://revenfermeria.sld.cu/index.php/enf/article/view/3136

11. Liberatti VM, Gvozd R, Marcon SS, Matsuda LM, Cunha IC, Haddad MC. Validation of an audit instrument for the Unifi ed Health System. Acta Paul Enferm. 2019;32(5):500-6. doi: 10.1590/1982-0194201900070 DOI: https://doi.org/10.1590/1982-0194201900070

12. Teixeira LO, Barroso Pinto C, Carvalho AL, Carvalho Teixeira AI, Bompastor Augusto MC. Supervisão no indicador de prática clínica: a prática baseada na evidência no contexto do paciente cirúrgico. RevSALUS [Internet]. 2021 out 27 [citado 2022 dez 30];3(2). Disponível em: https://revsalus.com/index.php/RevSALUS/article/view/49 DOI: https://doi.org/10.51126/revsalus.v3i2.49

13. Ernawati E, Damris DM, Revis A, Elrifda S. How Effective is Clinical Supervision in Nursing? A Systematic Review. JCCNC [Internet] 2022 [cited 2022 Dec 10];8(2):69-78. Available from: http://jccnc.iums.ac.ir/article-1-357-en.html DOI: https://doi.org/10.32598/JCCNC.8.2.426.1

14. Rocha I, Carvalho AL, Pinto CB, Rodrigues A, Rocha V. Impact of clinical supervision in nursing on self-care evaluation and intervention. Rev Baiana Enferm. [Internet]. 2021 [cited 2022 Dec 30];35. Available from: https://periodicos.ufba.br/index.php/enfermagem/article/view/43356 DOI: https://doi.org/10.18471/rbe.v35.43356

15. Mohamed FR, Ahmed HM. Clinical supervision factors as perceived by the nursing staff. J Nurs Educ Pract. 2019;9(6). doi: 10.5430/jnep.v9n6p67 DOI: https://doi.org/10.5430/jnep.v9n6p67

16. Yuswanto TJA, Ernawati N. Developing the Clinical Supervision Model based on Proctor Theory and Interpersonal Relationship Cycle (PIR-C). IJASRE [Internet]. 2018 Dec 5 [cited 2022 Dec 28];4(12):203-9. Available from: https://ijasre.net/index.php/ijasre/article/view/82 DOI: https://doi.org/10.31695/IJASRE.2018.33023

17. Haddad M do CFL. Qualidade da assistência de enfermagem - o processo de avaliação em hospital universitário público [tese]. Ribeirão Preto (SP): Escola de Enfermagem de Ribeirão Preto; 2004.

18. Ordem dos Enfermeiros Portugueses. Padrões de Qualidade dos Cuidados de Enfermagem [Internet]. Lisboa: Ordem dos Enfermeiros Portugueses; 2012. Disponível em: https://www.ordemenfermeiros.pt/media/8903/divulgar-padroes-de-qualidade-dos-cuidados.pdf

19. Marôco J. Análise Estatística com SPSS Statistics. 7ª ed. Lisboa: Gráfica Manuel Barbosa & Filhos; 2018.

20. Ordem dos Enfermeiros. Regulamento do exercício profissional do enfermeiro [Internet]. Lisboa: Ordem dos Enfermeiros; 2019 [citado 2022 Dez 31]. Disponível em: https://www.ordemenfermeiros.pt/arquivo/AEnfermagem/Documents/REPE.pd

21. Hernández-Pérez R, Hernández-Núñez A, Molina-Borges M, Hernández-Sánchez Y, Señán-Hernández N. Evaluación del desempeño profesional de enfermeros asistenciales bajo la teoría de Patricia Benner. Rev Cuba Enferm [Internet]. 2020 [cited 2022 Dec 31];36(4). Available from: https://revenfermeria.sld.cu/index.php/enf/article/view/3524

22. Azevedo OA, Cruz DALM. Quality indicators of the nursing process documentation in clinical practice. Rev Bras Enferm. 2021;74(3):e20201355. doi: 10.1590/0034-7167-2020-1355 DOI: https://doi.org/10.1590/0034-7167-2020-1355

23. Hendricks S, Cartwright DJ, Cowden RG. Clinical supervision in South Africa: Perceptions of supervision training, practices, and professional competencies. S Afr J Sci [Internet]. 2021 Mar 29 [cited 2022 Dec 30];117(3/4). Available from: https://sajs.co.za/article/view/7428 DOI: https://doi.org/10.17159/sajs.2021/7428

24. Dagil Y, Oren R. Servant leadership, engagement, and employee outcomes: The moderating roles of proactivity and job autonomy. JWOP. 2021;37(1):59-66. doi: 10.5093/jwop2021a1 DOI: https://doi.org/10.5093/jwop2021a1

25. Kelly N, Hassett A. Clinical supervision in CBT training: what do participants view as effective? The Cognitive Behaviour Therapist. 2021;14:e27. doi:10.1017/S1754470X21000222 DOI: https://doi.org/10.1017/S1754470X21000222

26. Sah C, Antwi-Berko R, Opoku OA, Henry O, Antwi Bosiako A. JNRPSP. 2023;3(4). doi: 10.55529/jnrpsp.34.1.10 DOI: https://doi.org/10.55529/jnrpsp.34.1.10

27. Augusto MCB, Oliveira KS, Carvalho ALRF, Pinto CMCB, Teixeira AIC, Teixeira LOLSM. Impact of a model of clinical supervision over the emotional intelligence capacities of nurses. Rev Rene. 2021;22:e60279. doi: 10.15253/2175-6783.20212260279 DOI: https://doi.org/10.15253/2175-6783.20212260279

28. Santos CT, Barbosa FM, Almeida T, Einhardt RS, Eilert AC, Lucena AF. Indicators of Nursing Outcomes Classification for evaluation of patients with pressure injury: expert consensus. Esc Anna Nery 2021;25(1):e20200155. doi: 10.1590/2177-9465-EAN-2020-0155 DOI: https://doi.org/10.1590/2177-9465-ean-2020-0155

29. Silva SMR, Correa APA, Santarém MD, Assis MCS, Beghetto MG. Concordancia entre observadores en la aplicacion de la lista de verificacion para la administracion segura de la nutricion enteral. Nutr Hosp. 2021;38(5):903-10. doi: 10.20960/nh.03578 DOI: https://doi.org/10.20960/nh.03578

30. Coelho M, Esteves I, Mota M, Pestana-Santos M, Reis Santos M, Pires R. Clinical supervision of the nurse in the community to promote quality of care provided by the caregiver: Scoping review protocol. Millenium. 2022;2(18):83-9. doi: 10.29352/mill0218.26656

Published

2025-05-30

How to Cite

Sérgio, M., Carvalho, A., & Pinto, C. (2025). Clinical supervision in the quality of care provided by portuguese nursing teams in medical-surgical inpatient services. Advances in Nursing and Health, 7, 1–17. https://doi.org/10.5433/anh.2025v7.id49919