Transformação digital na administração pública: uma análise das publicações internacionais a partir do método bibliométrico

Elaine Maria dos Santos; Fernando Marino Ramalho; Saulo Fabiano Amancio Vieira

doi:10.5433/1679-0383.2026.v47.50839

Digital transformation in public administration: an analysis of international publications using the bibliometric method

Authors

Elaine Maria dos Santos Universidade Estadual de Londrina https://orcid.org/0000-0002-5547-9923
Fernando Marino Ramalho Universidade Estadual de Londrina https://orcid.org/0009-0004-3339-9385
Saulo Fabiano Amancio Vieira Universidade Estadual de Londrina https://orcid.org/0000-0003-0319-7390

DOI:

https://doi.org/10.5433/1679-0383.2026.v47.50839

Keywords:

Digital transformation, Government, Public administration

Abstract

The process of digital transformation in public administration represents an essential transition, fostered by the integration of innovative technologies, to improve efficiency, transparency and better delivery of services to citizens. This study aimed to survey and investigate how digital transformation has presented itself in the different contexts of public administration using an exploratory-descriptive research methodology, through a bibliometric analysis in the Web of Science database, with a quantitative approach. This analysis was based on 34 articles that delimited the subject of digital transformation in public administration in various countries. Therefore, given the recent publications of the content presented, it can be seen that it is an inevitable issue for the development and efficiency of national and international governments, given that a collaborative approach between the government, the private sector and society becomes crucial to overcome the challenges and maximize the positive impacts of digital transformation in public administration.

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Author Biographies

Elaine Maria dos Santos, Universidade Estadual de Londrina

PhD in Production Engineering from the University of São Paulo (USP), São Paulo, Brazil. Professor at the State University of Londrina (UEL), Londrina, Paraná, Brazil.

Fernando Marino Ramalho, Universidade Estadual de Londrina

Master’s student in Administration at the State University of Londrina (UEL), Londrina, Paraná, Brazil.

Saulo Fabiano Amancio Vieira, Universidade Estadual de Londrina

PhD in Administration from Nove de Julho University (Uninove), São Paulo, Brazil. Professor at the State University of Londrina (UEL), Londrina, Paraná, Brazil.

References

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FURR, Nathan, OZCAN, Pinar; EISENHARDT, Kathleen. O que é a transformação digital? tensões fundamentais enfrentadas pelas empresas estabelecidas no cenário mundial. Iberoamerican Journal of Competitive Intelligence, São Paulo, v. 12, n. 1, e0410, 2022. Disponível em: https://iberoamericanic.org/rev/article/view/410. Acesso em: 12/09/2023.

MARCONI, Marina de Andrade; LAKATOS, Eva Maria. Técnicas de pesquisa. 5. ed. São Paulo: Atlas, 2002.

MERGEL, Ines; EDELMANN, Noella; HAUG, Nathalie. Defining digital transformation: results from expert interviews. Government Information Quarterly, Oxford, v. 36, n. 4, p. 101385, 2019. Disponível em: https://www.sciencedirect.com/science/article/ pii/S0740624X18304131. Acesso em: 12/01/2024.

SALDANHA, Tony. Por que as transformações digitais dão errado: as surpreendentes disciplinas de como levantar voo e permanecer à frente. Traduzido por Alberto G. Streicher. Rio de Janeiro: Alta Books, 2021.

VIAL, Gregory. Understanding digital transformation: a review and a research agenda. The Journal of Strategic Information Systems, Oxford, v. 28, n. 2, p. 118- 144. 2019. Disponível em: https://www.sciencedirect.com/science/article/abs/pii/ S0963868717302196. Acesso em: 23 nov. 2023.

WESTERMAN, George; BONNET, Didier; MCAFEE, Andrew. Leading digital: turning technology into business transformation. Boston, Massachusetts: Harvard Business Press, 2014.

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Published

2026-05-25

How to Cite

SANTOS, Elaine Maria dos; RAMALHO, Fernando Marino; VIEIRA, Saulo Fabiano Amancio. Digital transformation in public administration: an analysis of international publications using the bibliometric method . Semina: Ciências Sociais e Humanas, [S. l.], v. 47, p. 90–110, 2026. DOI: 10.5433/1679-0383.2026.v47.50839. Disponível em: https://ojs.uel.br/revistas/uel/index.php/seminasoc/article/view/50839. Acesso em: 13 jun. 2026.

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Vol. 47 (2026): Fluxo Contínuo (Seção livre)

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