Evaluación de la Gestión de Contenido Empresarial frente a los estándares internacionales de archivo para la gestión y conservación de documentos digitales
DOI:
https://doi.org/10.5433/1981-8920.2023v28n4p269Palabras clave:
Gestión de contenidos empresariales, ECM, Requisitos, Normas de archivo, Repositorio digital de confianzaResumen
Objetivo: Este artículo analiza la conformidad de los sistemas de gestión de contenido empresarial (ECM) en relación con las normas ISO 15489 e ISO 16363.
Metodología: Para verificar el cumplimiento, se utilizó investigación cualitativa con análisis de documentos, manuales, guías y foros de discusión que correlacionan los sistemas ECM con los requisitos indicados por los estándares archivísticos internacionales. Las correlaciones encontradas fueron validadas a través de un grupo focal compuesto por profesionales de Archivística, Tecnologías de la Información y Gestión de Proyectos y Procesos. Además, las herramientas de los sistemas ECM se compararon con un repositorio de archivos digital confiable, Archivematica.
Resultados: Se observó que los sistemas que adoptan estrategias ECM cumplen y superan los requisitos de archivo en términos de procesos de producción, captura, gestión, control, almacenamiento y distribución de contenido estructurado y no estructurado.
Conclusiones: En cuanto a la preservación, aunque los sistemas ECM no se consideran repositorios de archivos digitales, son capaces de mantener la autenticidad, integridad y usabilidad del documento durante el tiempo que sea necesario.
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Derechos de autor 2024 Barbara Amaral Baptista da Silva, Lourenço Costa, Roquemar de Lima Baldam, Thalmo de Paiva Coelho Junior
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