Knowledge management model to the technical-academic libraries

Abstract

Objective: Present a proposed knowledge management model for technical-academic libraries.
Methodology: The model was designed through literature review and based on existing models and methodologies, being focused on the libraries belonging to the federal institutes of education, science and technology, and was evaluated by technical-academic library managers linked to one of these institutes through an online form structured in questions that addressed each of the conceptual elements of the model, in order to validate it based on their perceptions and expertise in managing these libraries.
Results: The model was considered essential, accessible, comprehensive, feasible, and structured. The managers mentioned the importance of an efficient and broad communication with the library's employees, aiming to facilitate its implementation, while not forgetting to observe the organization's culture as a challenging element in the whole process.
Conclusions: The evaluation and validation showed that the conceptual elements of the model enable an environment that facilitates the implementation of knowledge management in these libraries, improving services, products, qualification of employees, optimization of management processes, and adaptability according to the demands and reality of each library, adapting to the environment of the institution in which they operate.