Identification and characterization of foods business stakeholders: a case study in the city of Cascavel - PR
DOI:
https://doi.org/10.5433/1679-0383.2020v41n2p189Keywords:
Stakeholders, Stakeholders theory, Restaurants.Abstract
This study aimed to identify and rank of the most relevant stakeholders of restaurants business in the city of Cascavel - PR. The research was developed from a qualitative approach, as the procedures it was a case study and objectives were descriptive. It was applied semi-structured interviews with the representatives of three stakeholders in the city, the syndicate with the fake name of Sindirestaurantes, the course of gastronomy in the college with the fake name of Educalimentos and a local restaurant with the fake name of Delicious Kitchen and Cia Ltda. It was identified that the stakeholders in the food sector in the city of Cascavel - PR include restaurants, customers, suppliers, employees, the Government, Syndicate of hotels, restaurants, bars and similar in the West of Paraná, Sindirestaurantes, gastronomy course, cooks and other business places that are located in shopping centers, malls and other places where restaurants attract customers to the area. This article discussed the application of the theory of stakeholders in the restaurant business and contextualized organizations that are somehow related to them, and, consequently contributing to the advancement of this theory.Downloads
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References
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CINTRA, R. F. Stakeholders e setor turístico brasileiro: uma investigação na cidade de Londrina/PR. 2013. 166 f. Dissertação (Mestrado em Administração) – Universidade Estadual de Londrina, Londrina, 2013.
COSTA, B. K.; VIEIRA, S. F. A.; BOAVENTURA, J. M. G.; AÑEZ, M. E. M. A influência dos stakeholders na estratégia de órgãos públicos: o caso da diretoria de turismo de Guarulhos/SP. RGO: Revista Gestão Organizacional, Chapecó, SC, v. 5, n. 1, p. 28-41, 2012.
FREEMAN, E. R.; HARRISON, J. S.; WICKS, A. C.; PARMAR, B. L.; DE COLLE, S. Stakeholder theory: the state of the art. New York: Cambridge University Press, 2010.
FREEMAN, E. R. Strategic management: a stakeholder approach. Boston: Pitman Publishing, 1984.
FREEMAN, E. R.; MCVEA, J. A stakeholder approach to strategic management. Oxford: Blackwell Publishing, 2001.
FRIEDMAN, A. L.; MILES, S. Stakeholder: theory and practice. Oxford: University Press, 2006.
GIL, A. C. Métodos e técnicas de pesquisa social. 2. ed. São Paulo: Atlas, 1989.
GUIZI, A. A.; SANTOS, A. F. L. dos; WADA, E. K. Hotelaria e Stakeholders: competitividade em eventos corporativos – estudo de caso sobre a rede Bourbon de Hotéis e Resorts. In: SEMINÁRIO DA ASSOCIAÇÃO NACIONAL PESQUISA E PÓS-GRADUAÇÃO EM TURISMO, 11., 2014, Fortaleza. Anais […]. Fortaleza: UECE, 2014. Trab. n. 1458, pdf. 52.
HARRISON, J. S.; BOSSE, D. A. How much is too much? The limits to generous treatment of stakeholders. Business Horizons, Bloomington, Ind., v. 56, n. 3, p. 313-322, 2013.
HARRISON, J. S.; FREEMAN, E. R.; ABREU, M. C. S. de. Stakeholder theory as an ethical approach to effective management: applying the theory to multiple contexts. Review of Business Management, São Paulo, SP, v. 17, n. 55, p. 859-860, 2015.
MITCHELL, R. K.; AGLE, B. R.; WOOD, D. J. Toward a theory of Stakeholder identification and salience: defining the principle of who and what really counts. Academy of Management Review, Ada, Ohio, US, v. 22, n. 4, p. 853-886, Oct. 1997.
RAUPP, F. M. BEUREN, I. M. Metodologia da pesquisa aplicável às ciências sociais. In: BEUREN, I. M. Como elaborar trabalhos monográficos em contabilidade: teoria e prática. 3. ed. São Paulo: Atlas, 2012. p. 76-96.
REED, M. S.; GRAVES, A.; DANDY, N.; POSTHUMUS, H.; HUBACEK, K.; MORRIS, J.; STRINGER, L. C. Who’s in and why? A typology of stakeholder analysis methods for natural resource management. Journal of Environmental Management, v. 90, n. 1, p. 1933-1949, 2009.
RETOLAZA, J. L.; ROQUEÑI, M. R.; SAN JOSE, L. An innovative approach to Stakeholder theory: application in Spanish transnational corporations. Review of Business Management, v. 17, n. 55, p. 1007-1020, 2015.
RICHARDSON, R. J. Pesquisa social: métodos e técnicas. 3. ed. São Paulo: Atlas, 1999.
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Published
2020-08-31
How to Cite
CAVICHIOLI, Denize; SANTOS, Keila Priscila dos; ZANCHET, Aládio. Identification and characterization of foods business stakeholders: a case study in the city of Cascavel - PR. Semina: Ciências Sociais e Humanas, [S. l.], v. 41, n. 2, p. 189–200, 2020. DOI: 10.5433/1679-0383.2020v41n2p189. Disponível em: https://ojs.uel.br/revistas/uel/index.php/seminasoc/article/view/39646. Acesso em: 21 nov. 2024.
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