Information management model for social business

Abstract

Objective: To present a proposal of adaptation of an information management model for social businesses. It is intended to provide a solution for the management of the information assets of these companies that are characterized as micro, small and medium-sized companies.
Methodology: The systematic review of the literature searched for studies that relate models of information management and social businesses, small and medium-sized companies. The information management models of reference authors were adopted for the discussion, offering support for the proposal made. The method used to conduct the research was the Design Science Research, which included stages of diagnosis, proposal of the model adaptation, validation and communication of results. The data collection was carried out with three social businesses that operate in the area of solid urban waste in Florianópolis.
Results: The discussion of the results presents the visions of the businesses interviewed in the diagnosis phase about the importance of information in the organizational context, about how information is identified, acquired, organized, stored, distributed, used and discarded in their companies.
Conclusions: After the stage of validation of the proposal, the interviewees point out ways to create practical actions for each of these stages of the information management cycle. The communication of the results offers a specific document created for the presentation of the information management model for social businesses.