Information practices in virtual environments
DOI:
https://doi.org/10.5433/1981-8920.2020v25n4p431Keywords:
Information practices, Virtual environments, Information literacy, Information resilience, Information and communication technologiesAbstract
Introduction: it studies the production on the theme "Informational Practices in Virtual Environments", considering that the relations between information and communication technologies evolve and modify the practices of the subjects which demands complex approaches in informational environments and which include the social and cultural context.Objective: to identify, in the period from 2010 to 2019, papers that discuss the theme "Informational Practices in Virtual Environments", analyzing quantitative bibliometric and altimetric aspects of this production and qualitative aspects related to the most recurrent concepts used in their respective theoretical references.
Methodology: systematic literature review, by consulting the databases: Emerald Group Publishing Limited, Information Science ad Technology Abstracts, Library and Information Scicente Abstracts, Library, Information Science & Technology Abstracts with Full Text, Scopus and Web of Science.
Results: 58 papers relevant to the topic were identified and analysed; in which the most frequently used keyword was "information literacy". The concepts used for the theoretical basis of the texts are: "user studies", "informational resilience", "informational literacy", "informational practices" and "virtual environments"; the countries with the highest production include the United Kingdom and the United States of America; Given, L. M. is listed as the author with the highest number of citations. Conclusions: the integration of studies of informational practices in virtual environments is still in the process of consolidation and has gradually expanded its empirical applications to virtual environments and not only to physical environments.
References
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ARAÚJO, C. A. A. Estudos de usuários da informação: comparação entre estudos de uso, de comportamento e de práticas a partir de uma pesquisa empírica. Informação em Pauta, v. 1, n. 1, p. 61-78, 2016. Disponível em: http://www.periodicos.ufc.br/index.php/informacaoempauta/article/view/2970 Acesso em: 28 fev. 2019.
BAWDEN, D. Everyday practices of documentation, and the influence of information science. Journal of Documentation v. 65, n. 5, p. jd.2009.27865eaa.001, 4 set. 2010. Disponível em: http://www.emeraldinsight.com/doi/10.1108/jd.2009.27865eaa.001. Acesso em: 24 ago. 2019.
BELLONI, M. L. Ensaio sobre a educação a distância no Brasil. Educação & sociedade, v. 23, n. 78, p. 117-142, 2002.
BELLONI, M. L. Ensaio sobre a educação a distância no Brasil. Educação & sociedade, v. 23, n. 78, p. 117-142, 2002. Disponível em: http://www.scielo.br/scielo.php?pid=S0101-73302002000200008&script=sci_arttext. Acesso em: 04 abr. 2020.
BØYUM, I.; AABØ, S. The information practices of Business PhD students. New Library World Oslo and Akershus University College of Applied Science, v. 116, n. 3/4, p. 187–200 , 9 mar. 2015. Disponível em: http://www.emeraldinsight.com/doi/10.1108/NLW-06-2014-0073. Acesso em: 24 ago. 2019.
COX, A. M. Embodied Knowledge and Sensory Information: Theoretical Roots and Inspirations. Library Trends The University of Sheffield, v. 66, n. 3, p. 223–238, 2018. Disponível em: https://search.proquest.com/docview/2157692966?accountid=149610. Acesso em: 24 ago. 2019.
COX, A. M.; GRIFFIN, B.; HARTEL, J. What everybody knows: embodied information in serious leisure. Journal of Documentation University of Newcastle, v. 73, n. 3, p. 386–406, 8 maio 2017. Disponível em: http://www.emeraldinsight.com/doi/10.1108/JD-06-2016-0073. Acesso em: 24 ago. 2019.
COX, A. M.; MCKINNEY, P.; GOODALE, P. Food logging: an information literacy perspective. Aslib Journal of Information Management, v. 69, n. 2, p. 184–200, 20 mar. 2017. Disponível em: http://www.emeraldinsight.com/doi/10.1108/AJIM-12-2016-0208. Acesso em: 24 ago. 2019.
DUARTE, A. B. S.; ARAÚJO, C. A. A.; DE PAULA, C. P. A. Práticas Informacionais: desafios teóricos e empíricos de pesquisa. Informação em Pauta, v. 2, p. 111-135, 2017. Disponível em: http://www.periodicos.ufc.br/informacaoempauta/article/view/20650. Acesso em: 15 maio 2018.
ELLY, T.; EPAFRA SILAYO, E. Agricultural information needs and sources of the rural farmers in Tanzania: A case of Iringa rural district. Library Review University of Dar es Salaam, v. 62, n. 8/9, p. 547–566 , 25 nov. 2013. Disponível em: http://www.emeraldinsight.com/doi/10.1108/LR-01-2013-0009. Acesso em: 24 ago. 2019.
FARRELL, R.; BADKE, W. Situating information literacy in the disciplines: A practical and systematic approach for academic librarians. Reference Services Review University of New York. v. 43, n. 2, p. 319–340 , 8 jun. 2015. Disponível em: http://www.emeraldinsight.com/doi/10.1108/RSR11-2014-0052. Acesso em: 24 ago. 2019.
FENG, Y.; AGOSTO, D. E. From health to performance: Amateur runners’ personal health information management with activity tracking technology. Aslib Journal of Information Management Drexel University, v. 71, n. 2, p. 217–240, 18 mar. 2019. Disponível em: https://www.emeraldinsight.com/doi/10.1108/AJIM-07-2018-0170. Acesso em: 24 ago. 2019.
GONZÁLEZ-TERUEL, A. Cuatro tradiciones en la investigacion del usuario: user studies, information behavoiur, information practice e information experience, AIB Studi Universitat de València, v. 58, n. 3, p. 439–439, set. 2018. Disponível em: http://search.ebscohost.com/login.aspx?direct=true&db=izh&AN=136795734&lang=pt-br&site=ehost-live. Acesso em: 21 ago. 2018.
GUZIK, E. Information Sharing as Embodied Practice in a Context of Conversion to Islam. Library Trends university of waterloo, v. 66, n. 3, p. 351–370, 2018. Disponível em: https://search.proquest.com/docview/2157673433?accountid=149610.
HARVIAINEN, J. T.; RAPP, A. Multiplayer online role-playing as information retrieval and system use: an ethnographic study. Journal of Documentation University of Tampere, p. JD-07-2017-0100, 24 jan. 2018. Disponível em: http://www.emeraldinsight.com/doi/10.1108/JD-07-2017-0100. Acesso em: 24 ago. 2019
JOHNSON, A. M. ; SPROLES, C.; DETMERING, R. Library instruction and information literacy 2009. Reference Services Review University of Louisville, v. 38, n. 4, p. 676–768, 16 nov. 2010. Disponível em: https://www.emeraldinsight.com/doi/10.1108/00907321011090809. Acesso em: 24 ago. 2019.
JOHNSON, A.M.; SPROLES, C; REYNOLDS, L. Library instruction and information literacy, 2008. Reference Services Review University of Louisville, v. 37, n. 4, p. 463–553, 13 nov. 2010. Disponível em: https://www.emeraldinsight.com/doi/10.1108/00907320911007056. Acesso em: 24 ago. 2019.
LLOYD, A. Framing information literacy as information practice: site ontology and practice theory. Journal of Documentation Charles Sturt University. v. 66, n. 2, p. 245–258, 9 mar. 2010. Disponível em: https://www.emeraldinsight.com/doi/10.1108/00220411011023643. Acesso em: 24 ago. 2019.
LLOYD, A. Researching fractured (information) landscapes. Journal of Documentation University of Boras. v. 73, n. 1, p. 35–47, 2017. Disponível em: https://search.proquest.com/docview/1850711182?accountid=149610.
LLOYD, A. Stranger in a strange land; enabling information resilience in resettlement landscapes. Journal of Documentation University College London. v. 71, n. 5, p. 1029–1042 , 2015. Disponível em: https://search.proquest.com/docview/2121471930?accountid=149610.
LORENZO, G.; DZIUBAN, Charles. Ensuring the net generation is net savvy. Educause learning initiative, v. 2, n. 2, p. 1-19, 2006. Disponível em: http://www.understandingxyz.com/index_htm_files/Net%20Gen%20paper.pdf. Acesso em: 04 abr. 2020.
MAUNGWA, T.; FOURIE, I. Competitive intelligence failures: An information behaviour lens to key intelligence and information needs. Aslib Journal of Information Management University of Pretoria. v. 70, n. 4, p. 367–389 ,16 jul. 2018. Disponível em: https://www.emeraldinsight.com/doi/10.1108/AJIM-01-2018-0018. Acesso em: 24 ago. 2019.
MARTELETO, R. M. Cultura informacional: construindo o objeto informação pelo emprego dos conceitos de imaginário, instituição e campo social. Ciência da informação, v. 24, n. 1, 1995. Disponível em: http://revista.ibict.br/ciinf/article/view/613. Acesso em: 28 fev. 2019.
MARTIN, C. An information literacy perspective on learning and new media. On the Horizon University of Wisconsin-Madison. v. 19, n. 4, p. 268–275, 27 set. 2011. Disponível em: http://www.emeraldinsight.com/doi/10.1108/10748121111179394. Acesso em: 24 ago. 2019.
MARTZOUKOU, K.; BURNETT, S. Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. Journal Of Documentation Roberto Gordon University. v. 74, n. 5, p. 1104–1132 ,10 set. 2018. Disponível em: https://www.emeraldinsight.com/doi/10.1108/JD-10-2017-0142. Acesso em: 24 ago. 2019.
MOHER, D. Preferred Reporting Items for Systematic Reviews and MetaAnalyses: The PRISMA Statement. PLOS Medicine, v. 6, n. 4, p. 1-6, 2009. Disponível em: http://journals.plos.org/plosmedicine/article/file?id=10.1371/journal.pmed.1000097&type=pri ntable. Acesso em: 14 jun. 2018.
PINTO, FV. M.; ARAÚJO, C. A. A.. Contribuição ao campo de usuários da informação: em busca dos paradoxos das práticas informacionais. Transinformação, v. 24, n. 3, p. 219-226, 2012. Disponível em: https://www.redalyc.org/pdf/3843/384334891006.pdf. Acesso em: 23 abr. 2020.
RESEARCHGATE. P i. 2019. Disponível em: https://www.researchgate.net. Acesso em: 21 dez. 2020
ROCHA, E. C. F.; GANDRA, T. K.; ROCHA, J. A. P. Práticas informacionais: nova abordagem para os estudos de usuários da informação. Biblios, n. 68, p. 96-109, 2017. Disponível em: http://www.scielo.org.pe/scielo.php?pid=S1562-47302017000300007&script=sci_arttext&tlng=en. Acesso em: 23 abr. 2020.
SAVOLAINEN, R. Information need as trigger and driver of information seeking: a conceptual analysis. Aslib Journal of Information Management Tempere University. v. 69, n. 1, p. 2–21 , 16 jan. 2017. Disponível em: http://www.emeraldinsight.com/doi/10.1108/AJIM-08-2016-0139. Acesso em: 24 ago. 2019.
SAVOLAINEN, R. Information behavior and information practice: reviewing the “umbrella concepts” of information-seeking studies. The Library Quarterly, v. 77, n. 2, p. 109-132, 2007. Disponível em: https://www.journals.uchicago.edu/doi/abs/10.1086/517840. Acesso em: 27 ago. 2019.
SCHMEIL, A.; EPPLER, M. J.; DE FREITAS, S. A structured approach for designing collaboration experiences for virtual worlds. Journal of the Association for Information Systems, v. 13, n. 10, p. 2, 2012. Disponível em: https://aisel.aisnet.org/jais/vol13/iss10/2/. Acesso em 13 set. 2019.
SCHOUTEN, D. G; M. Requirements for a virtual environment to support the social participation education of low-literates. Universal Access in the Information Society, [S. l.], v. 16, n. 3, p. 681–698, 2017. Disponível em: https://doi.org/10.1007/s10209-016-0502-z. Acesso em: 23 abr. 2020.
SILVA, L. F. Práticas informacionais: LGBTQI+ e empoderamento no espaço LGBT. 2019. Disnponível em: https://repositorio.ufpb.br/jspui/bitstream/123456789/16342/1/Arquivototal.pdf. Acesso em: 23 abr. 2020.
URQUHART, C. Principles and practice in impact assessment for academic libraries. Information and Learning Science, [S. l.], v. 119, n. 1/2, UK, p. 121–134, 2018. Disponível em: https://doi.org/10.1108/ILS-06-2017-0053. Acesso em: 23 abr. 2020. Acesso em: 23 abr. 2020.
URQUHART, C; YEOMAN, A. Information behaviour of women: theoretical perspectives on gender. Journal of Documentation, [S. l.], v. 66, n. 1, UK, p. 113–139, 2010. Disponível em: https://doi.org/10.1108/00220411011016399. Acesso em: 23 abr. 2020.
VAKKARI, P. Internet use increases the odds of using the public library. Journal of Documentation, v. 68, n. 5, p. 618–638, 31 ago. 2012. Disponível em: https://www.emeraldinsight.com/doi/10.1108/00220411211256003. Acesso em: 24 ago. 2019.
ARAÚJO, C. A. A. Estudos de usuários da informação: comparação entre estudos de uso, de comportamento e de práticas a partir de uma pesquisa empírica. Informação em Pauta, v. 1, n. 1, p. 61-78, 2016. Disponível em: http://www.periodicos.ufc.br/index.php/informacaoempauta/article/view/2970 Acesso em: 28 fev. 2019.
BAWDEN, D. Everyday practices of documentation, and the influence of information science. Journal of Documentation v. 65, n. 5, p. jd.2009.27865eaa.001, 4 set. 2010. Disponível em: http://www.emeraldinsight.com/doi/10.1108/jd.2009.27865eaa.001. Acesso em: 24 ago. 2019.
BELLONI, M. L. Ensaio sobre a educação a distância no Brasil. Educação & sociedade, v. 23, n. 78, p. 117-142, 2002.
BELLONI, M. L. Ensaio sobre a educação a distância no Brasil. Educação & sociedade, v. 23, n. 78, p. 117-142, 2002. Disponível em: http://www.scielo.br/scielo.php?pid=S0101-73302002000200008&script=sci_arttext. Acesso em: 04 abr. 2020.
BØYUM, I.; AABØ, S. The information practices of Business PhD students. New Library World Oslo and Akershus University College of Applied Science, v. 116, n. 3/4, p. 187–200 , 9 mar. 2015. Disponível em: http://www.emeraldinsight.com/doi/10.1108/NLW-06-2014-0073. Acesso em: 24 ago. 2019.
COX, A. M. Embodied Knowledge and Sensory Information: Theoretical Roots and Inspirations. Library Trends The University of Sheffield, v. 66, n. 3, p. 223–238, 2018. Disponível em: https://search.proquest.com/docview/2157692966?accountid=149610. Acesso em: 24 ago. 2019.
COX, A. M.; GRIFFIN, B.; HARTEL, J. What everybody knows: embodied information in serious leisure. Journal of Documentation University of Newcastle, v. 73, n. 3, p. 386–406, 8 maio 2017. Disponível em: http://www.emeraldinsight.com/doi/10.1108/JD-06-2016-0073. Acesso em: 24 ago. 2019.
COX, A. M.; MCKINNEY, P.; GOODALE, P. Food logging: an information literacy perspective. Aslib Journal of Information Management, v. 69, n. 2, p. 184–200, 20 mar. 2017. Disponível em: http://www.emeraldinsight.com/doi/10.1108/AJIM-12-2016-0208. Acesso em: 24 ago. 2019.
DUARTE, A. B. S.; ARAÚJO, C. A. A.; DE PAULA, C. P. A. Práticas Informacionais: desafios teóricos e empíricos de pesquisa. Informação em Pauta, v. 2, p. 111-135, 2017. Disponível em: http://www.periodicos.ufc.br/informacaoempauta/article/view/20650. Acesso em: 15 maio 2018.
ELLY, T.; EPAFRA SILAYO, E. Agricultural information needs and sources of the rural farmers in Tanzania: A case of Iringa rural district. Library Review University of Dar es Salaam, v. 62, n. 8/9, p. 547–566 , 25 nov. 2013. Disponível em: http://www.emeraldinsight.com/doi/10.1108/LR-01-2013-0009. Acesso em: 24 ago. 2019.
FARRELL, R.; BADKE, W. Situating information literacy in the disciplines: A practical and systematic approach for academic librarians. Reference Services Review University of New York. v. 43, n. 2, p. 319–340 , 8 jun. 2015. Disponível em: http://www.emeraldinsight.com/doi/10.1108/RSR11-2014-0052. Acesso em: 24 ago. 2019.
FENG, Y.; AGOSTO, D. E. From health to performance: Amateur runners’ personal health information management with activity tracking technology. Aslib Journal of Information Management Drexel University, v. 71, n. 2, p. 217–240, 18 mar. 2019. Disponível em: https://www.emeraldinsight.com/doi/10.1108/AJIM-07-2018-0170. Acesso em: 24 ago. 2019.
GONZÁLEZ-TERUEL, A. Cuatro tradiciones en la investigacion del usuario: user studies, information behavoiur, information practice e information experience, AIB Studi Universitat de València, v. 58, n. 3, p. 439–439, set. 2018. Disponível em: http://search.ebscohost.com/login.aspx?direct=true&db=izh&AN=136795734&lang=pt-br&site=ehost-live. Acesso em: 21 ago. 2018.
GUZIK, E. Information Sharing as Embodied Practice in a Context of Conversion to Islam. Library Trends university of waterloo, v. 66, n. 3, p. 351–370, 2018. Disponível em: https://search.proquest.com/docview/2157673433?accountid=149610.
HARVIAINEN, J. T.; RAPP, A. Multiplayer online role-playing as information retrieval and system use: an ethnographic study. Journal of Documentation University of Tampere, p. JD-07-2017-0100, 24 jan. 2018. Disponível em: http://www.emeraldinsight.com/doi/10.1108/JD-07-2017-0100. Acesso em: 24 ago. 2019
JOHNSON, A. M. ; SPROLES, C.; DETMERING, R. Library instruction and information literacy 2009. Reference Services Review University of Louisville, v. 38, n. 4, p. 676–768, 16 nov. 2010. Disponível em: https://www.emeraldinsight.com/doi/10.1108/00907321011090809. Acesso em: 24 ago. 2019.
JOHNSON, A.M.; SPROLES, C; REYNOLDS, L. Library instruction and information literacy, 2008. Reference Services Review University of Louisville, v. 37, n. 4, p. 463–553, 13 nov. 2010. Disponível em: https://www.emeraldinsight.com/doi/10.1108/00907320911007056. Acesso em: 24 ago. 2019.
LLOYD, A. Framing information literacy as information practice: site ontology and practice theory. Journal of Documentation Charles Sturt University. v. 66, n. 2, p. 245–258, 9 mar. 2010. Disponível em: https://www.emeraldinsight.com/doi/10.1108/00220411011023643. Acesso em: 24 ago. 2019.
LLOYD, A. Researching fractured (information) landscapes. Journal of Documentation University of Boras. v. 73, n. 1, p. 35–47, 2017. Disponível em: https://search.proquest.com/docview/1850711182?accountid=149610.
LLOYD, A. Stranger in a strange land; enabling information resilience in resettlement landscapes. Journal of Documentation University College London. v. 71, n. 5, p. 1029–1042 , 2015. Disponível em: https://search.proquest.com/docview/2121471930?accountid=149610.
LORENZO, G.; DZIUBAN, Charles. Ensuring the net generation is net savvy. Educause learning initiative, v. 2, n. 2, p. 1-19, 2006. Disponível em: http://www.understandingxyz.com/index_htm_files/Net%20Gen%20paper.pdf. Acesso em: 04 abr. 2020.
MAUNGWA, T.; FOURIE, I. Competitive intelligence failures: An information behaviour lens to key intelligence and information needs. Aslib Journal of Information Management University of Pretoria. v. 70, n. 4, p. 367–389 ,16 jul. 2018. Disponível em: https://www.emeraldinsight.com/doi/10.1108/AJIM-01-2018-0018. Acesso em: 24 ago. 2019.
MARTELETO, R. M. Cultura informacional: construindo o objeto informação pelo emprego dos conceitos de imaginário, instituição e campo social. Ciência da informação, v. 24, n. 1, 1995. Disponível em: http://revista.ibict.br/ciinf/article/view/613. Acesso em: 28 fev. 2019.
MARTIN, C. An information literacy perspective on learning and new media. On the Horizon University of Wisconsin-Madison. v. 19, n. 4, p. 268–275, 27 set. 2011. Disponível em: http://www.emeraldinsight.com/doi/10.1108/10748121111179394. Acesso em: 24 ago. 2019.
MARTZOUKOU, K.; BURNETT, S. Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. Journal Of Documentation Roberto Gordon University. v. 74, n. 5, p. 1104–1132 ,10 set. 2018. Disponível em: https://www.emeraldinsight.com/doi/10.1108/JD-10-2017-0142. Acesso em: 24 ago. 2019.
MOHER, D. Preferred Reporting Items for Systematic Reviews and MetaAnalyses: The PRISMA Statement. PLOS Medicine, v. 6, n. 4, p. 1-6, 2009. Disponível em: http://journals.plos.org/plosmedicine/article/file?id=10.1371/journal.pmed.1000097&type=pri ntable. Acesso em: 14 jun. 2018.
PINTO, FV. M.; ARAÚJO, C. A. A.. Contribuição ao campo de usuários da informação: em busca dos paradoxos das práticas informacionais. Transinformação, v. 24, n. 3, p. 219-226, 2012. Disponível em: https://www.redalyc.org/pdf/3843/384334891006.pdf. Acesso em: 23 abr. 2020.
RESEARCHGATE. P i. 2019. Disponível em: https://www.researchgate.net. Acesso em: 21 dez. 2020
ROCHA, E. C. F.; GANDRA, T. K.; ROCHA, J. A. P. Práticas informacionais: nova abordagem para os estudos de usuários da informação. Biblios, n. 68, p. 96-109, 2017. Disponível em: http://www.scielo.org.pe/scielo.php?pid=S1562-47302017000300007&script=sci_arttext&tlng=en. Acesso em: 23 abr. 2020.
SAVOLAINEN, R. Information need as trigger and driver of information seeking: a conceptual analysis. Aslib Journal of Information Management Tempere University. v. 69, n. 1, p. 2–21 , 16 jan. 2017. Disponível em: http://www.emeraldinsight.com/doi/10.1108/AJIM-08-2016-0139. Acesso em: 24 ago. 2019.
SAVOLAINEN, R. Information behavior and information practice: reviewing the “umbrella concepts” of information-seeking studies. The Library Quarterly, v. 77, n. 2, p. 109-132, 2007. Disponível em: https://www.journals.uchicago.edu/doi/abs/10.1086/517840. Acesso em: 27 ago. 2019.
SCHMEIL, A.; EPPLER, M. J.; DE FREITAS, S. A structured approach for designing collaboration experiences for virtual worlds. Journal of the Association for Information Systems, v. 13, n. 10, p. 2, 2012. Disponível em: https://aisel.aisnet.org/jais/vol13/iss10/2/. Acesso em 13 set. 2019.
SCHOUTEN, D. G; M. Requirements for a virtual environment to support the social participation education of low-literates. Universal Access in the Information Society, [S. l.], v. 16, n. 3, p. 681–698, 2017. Disponível em: https://doi.org/10.1007/s10209-016-0502-z. Acesso em: 23 abr. 2020.
SILVA, L. F. Práticas informacionais: LGBTQI+ e empoderamento no espaço LGBT. 2019. Disnponível em: https://repositorio.ufpb.br/jspui/bitstream/123456789/16342/1/Arquivototal.pdf. Acesso em: 23 abr. 2020.
URQUHART, C. Principles and practice in impact assessment for academic libraries. Information and Learning Science, [S. l.], v. 119, n. 1/2, UK, p. 121–134, 2018. Disponível em: https://doi.org/10.1108/ILS-06-2017-0053. Acesso em: 23 abr. 2020. Acesso em: 23 abr. 2020.
URQUHART, C; YEOMAN, A. Information behaviour of women: theoretical perspectives on gender. Journal of Documentation, [S. l.], v. 66, n. 1, UK, p. 113–139, 2010. Disponível em: https://doi.org/10.1108/00220411011016399. Acesso em: 23 abr. 2020.
VAKKARI, P. Internet use increases the odds of using the public library. Journal of Documentation, v. 68, n. 5, p. 618–638, 31 ago. 2012. Disponível em: https://www.emeraldinsight.com/doi/10.1108/00220411211256003. Acesso em: 24 ago. 2019.
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2020-12-26
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Silva, L. F. da, Araújo, W. J. de, Oliveira, H. P. C. de, & Alves, E. C. (2020). Information practices in virtual environments. Informação & Informação, 25(4), 431–451. https://doi.org/10.5433/1981-8920.2020v25n4p431
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