Management of the process of sharing technological knowledge in na eletric sector company (CEMIG)

Authors

DOI:

https://doi.org/10.5433/1981-8920.2018v23n2p538

Keywords:

Knowledge, Knowledge management, Transfer of knowledge, Sharing of nowledge, Electrical sector

Abstract

Introduction: The transfer of tacit knowledge is a competitive advantage factor for organizations. In this context, this study aims to analyze the influence of relevant factors on the transfer of technological knowledge in an organization. Objective: It sought to understand the theories and concepts applied to knowledge, knowledge management and the transfer and sharing of knowledge. Methodology: To achieve this goal, a structured questionnaire was applied, with likert scale of 5 points. This research is a descriptive, quantitative research that has the object of analysis the Energy Company of Minas Gerais- CEMIG. Results: As a result, it has been identified that the company does not have a defined policy or strategy to encourage the transfer of knowledge and still needs to improve the organizational culture that encourages its transmission. Although there are no restrictions on idiosyncratic factors and organizational structure. Conclusions: It is concluded that Time, Language, Confidence, Valued Knowledge, Power, Favorable Environment, Relationship Network, Hierarchy, Media, Recognition and Reward, Training, Knowledge Transmission, Knowledge Storage, Digital Social Networks are direct influencers of Tacit Knowledge Sharing.

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Author Biographies

Marcela Augusta da Silva Gomes Silveira, Centro Universitário UNA - UNA

Master in Business Administration from the Centro Universitário UNA - UNA.

Fabricio Ziviani, Universidade do Estado de Minas Gerais - UEMG

Doctor in Information Sciences from the Universidade Federal de Minas Gerais  - UFMG. Professor at the Universidade do Estado de Minas Gerais - UEMG.

Marta Araújo Tavares Ferreira, Universidade Federal de Minas Gerais - UFMG

Doctor in Industrial Engineering and Management of Technological Innovation from the Ecole Centrale Des Arts Et Manufactures in Paris - ECP. Professor at the Universidade Federal de Minas Gerais - UFMG.

Ricardo Viana Carvalho de Paiva, Centro Universitário UNA - UNA

Doctor in Administration from the Universidade Federal de Minas Gerais - UFMG.

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Published

2018-09-06

How to Cite

Silveira, M. A. da S. G., Ziviani, F., Ferreira, M. A. T., & Paiva, R. V. C. de. (2018). Management of the process of sharing technological knowledge in na eletric sector company (CEMIG). Informação & Informação, 23(2), 538–565. https://doi.org/10.5433/1981-8920.2018v23n2p538

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Artigos