PMBOK® Application in project management in information units

Abstract

Introduction: The units of information are increasingly being seen as providing services organizations whose main input is the information that adds value to the company and the intellectual capital. Indicating a need for planning to meet the informational needs of its customers. Objective: The aim of this study is to recognize the project management as an alternative to improve from planning and implementation through solutions that meet these needs. Methodology: Was conduced a bibliographic research that pursuit to enhance the use of best practices in project management for helping, and supporting the management of information units.  Results: As results, it is pointed out that all ten areas of PMBOK® are applicable to units of information and it is up to the librarian, promote the implementation, monitoring and completion of these processes. Conclusions: Information units is to promote access to information sources and so it is important that best practices are adopted the PMBOK ® as accelerate the launch of products and services, reduce costs, improve quality controls and optimize resources and efforts.