Coping strategies of municipal health managers in the face of COVID-19
DOI:
https://doi.org/10.5433/1679-0367.2023v44n1p63Keywords:
Health Manager;, Primary Health Care;, Mental Health;, COVID-19Abstract
The objective was to identify the management strategies used by Primary Health Care managers during the COVID-19 pandemic. This is a qualitative study, carried out with 10 professionals from Primary Health Care in the city of Ibiporã, located in the north of the State of Paraná. interviews, semi-structured audios, transcribed in full-recording and presented for individual Discourse Representations, transcribed in integral theory and presented as Social Discourse Representations were referenced. The questions that permeate the identification of the four management strategies planned by the managers cover central: questions about the feelings facing the experience of being COVID-19; decision-making on the reorganization of services in the face of COVID-19; main difficulties and guarantees during the work process; and personal and professional strategies that help face COVID-19 as a municipal health manager. It was found that fear seeks coping strategies, due to feelings of ignorance about COVID-19, which triggered fatigue and stress in managers and health teams, with the need for planning and readjustments in the work process. The main coping strategies used by the managers were: dialogue with the team, active listening, support from family members and moments of prayer.
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