Online Dispute Resolutions (ODRs): managing conflicts in the information society

Authors

  • Adriana Silva Maillart AXM Consultoria e treinamento
  • Ricardo Soares Stersi dos Santos Universidade Federal de Santa Catarina

DOI:

https://doi.org/10.5433/2178-8189.2020v24n2p170

Keywords:

Managing conflict, Online Dispute Resolution, Information Society, Alternative Dispute Resolution. Mediation.

Abstract

Cyber evolution does not bring changes only in economic, political, social and cultural terms, it also permeates the legal scenario. Cyberspace, once known as a place of communication and interaction, becomes also as an enabling environment management of conflicts. This article analyzes the new form of dispute resolution, known as Online Dispute Resolution (ODR), which acts as a complementary means of resolving parallel dispute to the judiciary and ADR (Alternative Dispute Resolutions) and promises to give more rapid and effective responses to information society. This article adopts the deductive method of approach and documentary and bibliography research as a research technique.

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Author Biographies

Adriana Silva Maillart, AXM Consultoria e treinamento

Pós-Doutora pela Universidade Federal de Santa Catarina (UFSC). Doutora em Direito pela Universidade Federal de Santa Catarina (UFSC). Mestre em Direito pela Universidade Federal de Santa Catarina (UFSC). Bacharel em Direito pela Universidade Federal de Santa Catarina (UFSC). Email: adrissilva@gmail.com

Ricardo Soares Stersi dos Santos, Universidade Federal de Santa Catarina

Pós-Doutor pela Pontificia Universidade Católica do Paraná (PUCPR). Pós Doutor pela Universidade Federal de Pernambuco (UFPE). Doutor em Direito pela Universidade Federal de Santa Catarina (UFSC). Mestre em Direito pela Universidade Federal de Santa Catarina (UFSC). Email: rstersi@hotmail.com

Published

2020-07-31

How to Cite

Maillart, A. S., & Soares Stersi dos Santos, R. (2020). Online Dispute Resolutions (ODRs): managing conflicts in the information society. Scientia Iuris, 24(2), 170–188. https://doi.org/10.5433/2178-8189.2020v24n2p170

Issue

Section

Artigos