Burgo, Vanessa Hagemeyer. “The Preservation of the Face in Spoken Text: Mitigation Procedures As Socio-Interactional Strategies”. Entretextos 7, no. 1 (June 15, 2014): 168–183. Accessed February 16, 2025. https://ojs.uel.br/revistas/uel/index.php/entretextos/article/view/18536.